I have wrote in my complaint letter...
Their reply is as follows:
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Thank you for your feedback on the parking fees dated on 14th november 2008.
Boulevard Enterprise (Kuching) Sdn Bhd being the operator for Boulevard Shopping Mall has been competitive with other shopping mall operators (The Spring, Sarawak Plaza, Riverside, etc.) in Kuching and despite high operating expenses, they (Boulevard Enterprise (Kuching) Sdn Bhd) imposed the lowest parking fees of RM 1 per entry in Kuching compared to other mall operators.
We, Boulevard Hypermarket (Kuching) Sdn Bhd, being a separate business entity and anchor tenant for Boulevard Shopping Mall have negotiated with Boulevard Enterprise (Kuching) Sdn Bhd to absorb parking fees for our customer for purchases of RM20 and above at our Hypermarket and Department Store for the first two and half hour only for which we hope the period (2 1/2 hours) is sufficient for our customer to shop inside our store, but not at the other mall areas as the other tenants have not participated absorbing parking fees for products/service sold to customers.
We hope that this explanation is sufficient as being in the services industry, we strives to provide better services and ensuring a pleasant shopping environment at our Hypermarket and Department Store.
The Management
Boulevard Hypermarket (Kuching) Sdn Bhd.
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